VidaNova Barcelona Privacy Policy

Purpose:

We understand how important your privacy is to you. That is why we are providing this Privacy Policy, to explain what information we gather about you, how we use it, and what we do to protect it.

Applies to:

​This Privacy Policy applies to our “Services,” which include the following:

• VidaNova Barcelona’s’s website (“Website”), 

• Subscriptions to our email newsletter(“Newsletter”), 

• Access to the downloadable tools on our Website, and 

• Contacting us via email or via our Website.

Origination Date:

April 27, 2024

Last Revision Date:

April 27, 2024

 

VidaNova Barcelona(“VidaNova BCN”) is committed to protecting your privacy. This Privacy Policy is designed to help you understand what information we gather, how we use it, and what we do to protect it. Please read this Privacy Policy carefully as it explains your and our rights and obligations over your information. By accessing our Website or using our Services, you acknowledge you have read and understood this Policy.

If you reside in the European Economic Area (“EEA”), you may have additional data rights. Please refer to the “EU Data Rights” section below. The data controller for the Services is VidaNova Barcelona, located in Spain.

If you reside in California, you may have additional data rights. Please refer to the “California Privacy Notice” section below. 

INFORMATION WE COLLECT

We collect certain information about you when you visit our Website, subscribe to our Newsletter or other electronic communications, access any downloadable tools on our Website, or contact us using a web form or via email. This information (“Personal Information”) may personally identify you or have the potential to personally identify you. This section describes categories of Personal Information we collect and the sources of that information. 

 

• Identifiers: We may collect your full name, email address, physical address, phone number, IP address, device ID, or other similar identifiers. We may also collect any other Personal Information that you voluntarily provide to us, such as social media identifiers, language preference, or website URL. 

• Internet or Other Electronic Network Activity Information: We may collect information regarding your interactions with the Services, including time of visit and geolocation data, pages visited, links clicked, emails opened, language preferences, and the pages that led or referred you to our Services. We may also automatically collect information about your device, such as device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, and add-ons. 

• Geolocation Data: We may collect your physical location or infer your physical location based on your IP address, mailing address, or other network activity or voluntarily provided information. 

• Commercial Information: We may collect information about the products or services you have purchased, obtained, or considered from us. 

• Financial Information: In order to process your purchase, we collect credit card information or other payment information.

You may refuse to provide, or request that we delete, certain categories of Personal Information we have about you. However, if our collection of the Personal Information is required by law or contract or is necessary for you to access or use the Services, we may be unable to provide the Services to you.

Sources of Information

• You provide some Personal Information to us directly and voluntarily. For example, when you subscribe to our Newsletter, you provide Identifiers, such as name and email address.. 

• We may automatically collect certain information from the computer, web browser, or other devices that you use to access the Service through commonly used information-gathering tools, such as cookies and web beacons. For example, when you visit our Website, Google Analytics may use pixel tags or cookies to monitor and create reports on our Website’s traffic and visitors. Please refer to the Cookies section below to learn more about how we may use cookies to collect Personal Information. 

• We may generate information about you based on our relationship with you or your use of the Services. Such information may be aggregated or anonymized before we process it.

• Third parties or public sources may provide us with certain Personal Information. For example, we may collect Personal Information from publicly accessible social media profiles and posts, private third parties, law enforcement, or public sources.   

Cookies

Cookies are small text files that are stored in a web browser’s memory. Cookies help us remember your preferences and that you have visited our Website before, and they help us analyze how you use the Website so we can improve the Services. We also use cookies and other similar technologies to help us ensure that our Services function properly, prevent fraud and other harm, and analyze and improve the Services in accordance with this Privacy Policy. There are two types of cookies: “session” and “persistent”. Session cookies are temporary and are deleted when the browser is closed. For example, we might use session cookies to track items in your shopping cart. Persistent cookies are designed to store data for a longer period of time. Each persistent cookie has an expiry date. Once the expiry date is reached, the cookie is automatically deleted. You can learn more about cookies, what they're for and how they're used, if they're safe and what you can do about them at https://allaboutcookies.org/. 

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We may also use web beacons (or tracking pixels) to help us analyze and improve our Website, email campaigns and newsletters , or other Services. Web beacons are single pixel gifs or “tags” placed on web pages or in some emails we send to you. When we use web beacons on our Website, they help us to count users who have visited certain pages of our Website and to generate statistics about how our site is used; they are not used to access personally identifiable information. When we use web beacons to track our email campaigns, the web beacons contain unique identifiers that enable us to recognize when you have opened an email or clicked certain links. Web beacons record your email address, IP address, date, and time associated with each open and click for a campaign. For simplicity, we refer to both cookies and web beacons as “cookies” in this Privacy Policy. 

How We Use Cookies

We update our cookies periodically, but we generally use cookies for the following purposes:

• To operate the Services. We use cookies for functions such as fraud prevention and detection and site features and preferences. 

• To analyze and improve the Services. We use cookies to understand how you use the Website and the Services so that we can improve your user experience and our Services. For example, we use web beacons to analyze the performance of an email campaign and what actions you took in connection with an email.

How You Can Manage Cookies

Your web browser may allow you to control the cookies we and other websites set on your computer. Please consult the help section of your web browser for more information on how to delete cookies. However, note that if you choose to delete or disable cookies, we may be unable to provide the Website and the Services to you. 

HOW WE USE INFORMATION

This section describes the purposes for which we process your Personal Information. We process your Personal Information:

• To perform our contractual obligations to you. This includes but is not limited to providing you access to the Services and, specifically, the Website; processing customer service requests; sending you order confirmations and updates; processing payment for your orders; performing our contractual obligations to you under our Terms of Use; and providing you with access to the products and services you purchase from us. 

• For legitimate business interests which outweigh the general privacy rights of individual data subjects. This includes but is not limited to analyzing and improving our Services and business operations; ensuring the security and availability of the Services; and monitoring use of the Services to prevent fraud or abuse. 

• To comply with a legal obligation or requirement. We use and process your Personal Information when we believe doing so is necessary to comply with laws and regulations, pursuant to a judicial authorization, or to exercise or defend our legal rights or those of a third party. 

• With your consent. We process your Personal Information if we obtained your affirmative consent to such processing, such as to send you our Newsletter and other communications that you requested, or to respond to inquiries and questions that you initiated. 

If we need to process your Personal Information for a purpose other than that for which the information was initially collected, we will provide you with information about that other purpose and, if necessary, obtain your consent, before we further process your Personal Information.

HOW WE SHARE AND DISCLOSE INFORMATION

We may share your Personal Information with third parties:

• With your consent. We share your Personal Information if you affirmatively consent to it. If we are legally obligated to obtain your consent prior to sharing your Personal Information, we notify you of the specific purpose for which we are obtaining your consent, and we do not share beyond that purpose without notifying you of and obtaining additional consent for further disclosure.   

• With third party service providers and agents. We share Personal Information with a limited number of service providers who process it on our behalf to provide or improve our business functions, and who have agreed to privacy restrictions similar to the ones in our Privacy Policy by making similar commitments. We ensure that the third-party service providers who process your data also comply with the GDPR. For example, we use web-based platforms including Mailchimp, Insightly, Weebly and Square for our periodic newsletters and announcements, to host our Website, and to process payments for our tools. We also use Google Analytics to monitor traffic on our Website. You can read more about our service providers below. 

• For legal disclosure. We may share your information with third parties when we reasonably believe disclosure is required or permitted in order to comply with a subpoena, court order or other applicable law, regulation or legal process. 

• To protect us or others. We may share your information to the extent we believe that sharing such information is necessary to protect the rights, property, or safety of us, our products or services, our customers, or others.    

• As aggregate information. We may share certain aggregated, non-personally identifying information internally or with others for purposes of research, reporting, and benchmarking. 

• As a result of merger or sale of our business. In the event we (or our other service providers we use ) undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of those assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.

We do not sell any Personal Information for any reason.

Wix.com 

Our Website is hosted by Wix.com Ltd.(“Wix”). Wix provides us with the online website builder that allows us to provide the Services to you. We also prepare and electronically distribute (via email) our Newsletter or other communications using contacts stored in Wix.Your information, including Personal Information, may be collected by Wix on our behalf and stored on Wix’s servers.  You can learn more about Wix’s collection, disclosure, storage, and use of your Personal Information by reading Wix’s privacy policy available at. https://www.wix.com/about/privacy

Google Analytics

 

We use Google Analytics website analytics to monitor and create reports on the traffic on our Website. We may disclose your site-use information (including IP address) to Google to help us figure out how you and others use our online services. Our use of Google Analytics is limited to our internal business purposes. To learn more about Google Analytics and how to opt out, please visit https://marketingplatform.google.com/about/ or

https://support.google.com/analytics/answer/181881?hl=en.

YOUR CHOICES 

You may opt out of receiving the Newsletter or other communications at any time via the unsubscribe link provided in each message that we send to you. You may also exercise any of the data privacy rights granted to you by applicable laws in your jurisdiction (including the right to access, update, alter, or delete certain Personal Information we have about you) by contacting us using the information provided in the “Contact Information” section below. 

 

EU and California residents may have additional rights and choices. Please refer to the “EU Data Rights” and “California Privacy Notice” sections below. 

HOW WE PROTECT INFORMATION

We implement reasonable precautions and follow industry best practices in order to protect your Personal Information from loss, theft, and misuse, and unauthorized access, disclosure, alternation, and destruction.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such precautions. By using our Services, you acknowledge that you understand and agree to assume these risks.

HOW WE RETAIN INFORMATION

We retain your Personal Information according to applicable laws or regulatory requirements and keep it as long as is necessary to fulfill the purposes described in this Privacy Policy or for which the personal data was collected. For example, we will retain your Personal Information for as long as you maintain your subscription to our Newsletter. 

We will also retain your Personal Information in a secure backup system for a reasonable period of time in order to assure reliable service and as necessary to comply with legal obligations and protect our network security. When we no longer need to process your Personal Information for the purposes for which it was collected, we will delete your Personal Information from our systems.

CHILDREN’S PRIVACY

We do not knowingly collect the Personal Information of children under the age of 13. If you are a parent or guardian and believe we have collected information about a child, please contact us using the Contact Information provided in this Privacy Policy. We will take steps to delete the information as soon as possible. 

DO NOT TRACK

We are committed to providing you with meaningful choices about the information we collect on the Services, and that is why we provide the opt-out choices set forth in this Privacy Policy. However, we do not recognize or respond to browser-initiated Do Not Track (“DNT”) signals, in part because no common industry standard for DNT has been adopted by industry groups, technology companies, or regulators, nor is there a consistent standard of interpreting user intent.

THIRD PARTY LINKS

We may provide content on the Services that links to third-party websites. For example, we may post links to our social media profiles so you can find us easily. We do not control, and are not responsible for, third parties’ privacy practices and content. When you click on a link to a third-party site, the third party may collect your personal information, which will be governed by the third party’s privacy policy. Please read the third party’s privacy policy to learn about how they collect and process your personal information. 

EU DATA RIGHTS

EU residents may have certain rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR), which include the rights to:

• Request access to and obtain a copy of your Personal Information;

• Request correction of incorrect or inaccurate Personal Information you have provided;

• Request erasure of Personal Information that we no longer need to fulfill the purposes for which it was collected or that no longer serves our other legitimate interests;

• Object to or restrict the processing of your Personal Information; 

• Request transfer of your Personal Information to a third party; 

• Not be subject to a decision based solely on automated processing; and

• Withdraw consent to process your Personal Information that we process on the basis of consent. Please note however that this will not affect the lawfulness of the processing before you withdraw consent.

You may request to exercise any of the rights above by contacting us using the information in the “Contact Information” section below. We may ask you to provide information to verify your identity and right to access the information in your request. We will consider and act upon any such requests in accordance with applicable data protection laws. 

 

Legal Bases for Processing

The legal bases we rely on for processing your Personal Information are:

• To perform a contract, such as to fulfill our obligations under our Terms of Use or process your order; 

• To comply with a legal obligation, such as to respond to law enforcement requests or court orders;

• For legitimate interests which are not overridden by your data protection interests; and

• With your consent. 

If you have complaints or disputes about this Privacy Policy or our privacy practices, please contact us using the Contact Information provided below. We will respond to your complaint in the time period required by applicable law. You may also have a right to lodge a complaint with your local data protection authority (DPA).

International Data Transfers

Our Services operate on servers located within the United States and Spain. If you access or use our Services from the European Union or other regions of the world with data protection laws that differ from United States law, then you acknowledge and consent to the transfer of your Personal Information to the United States for the purposes of providing the Services and performing our obligations to you under our Terms of Use, and for any other purpose for which you provide explicit, informed consent.

We may transfer Personal Information we have collected about you to a third-party data processor located in countries outside of the European Economic Area (“EEA”), in accordance with and as permitted by applicable laws and regulations. This is necessary for the purposes described in the “How We Use Information” section above. When providing information about you to entities outside the EEA, we will take appropriate measures to ensure that those entities protect your Personal Information in accordance with and as permitted by applicable laws and regulations.

CALIFORNIA PRIVACY NOTICE

This California Privacy Rights Notice (“Notice”) applies only to individuals residing in the State of California who are considered “consumers” and from whom we collect “personal information” as those terms are defined in the California Consumer Privacy Act of 2018 (CCPA). We will update this Notice at least once every twelve (12) months to reflect changes in our business, legal or regulatory obligations, so please check this Notice periodically for changes. 

How We Collect, Use, and Disclose Your Data

We collect the categories of Personal Information listed in the “Information We Collect” section above. We use the information for the business or commercial purposes specified in the “How We Use Information” section above. In the last twelve (12) months, we may have disclosed the following categories of Personal Information to the categories of third parties listed in the “How We Share and Disclose Information” section above:

• Identifiers 

• Internet or Other Electronic Network Activity Information 

• Geolocation Data 

• Commercial Information 

• Financial Information

We use cookies as described in the Cookies section above. 

Your CCPA Rights and Choices. 

California consumers have the following rights regarding our use and disclosure of your personal information, subject to certain limitations in the CCPA:

• The right to know. You may request, up to twice in a 12-month period, the following information about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you;

  • the categories of sources from which we collected the personal information;

  • the business or commercial purpose for which we collected the personal information;

  • the categories of third parties with whom we shared the personal information; and

  • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.

• The right to delete. You may request that we delete the personal information we have collected about you, subject to certain limitations under applicable law.

• The right to opt-out from a sale. You may request to opt out of any “sale” of your personal information. 

• The right to non-discrimination. The CCPA provides that you may not be discriminated against for exercising these rights.

How to Exercise Your CCPA Rights

To exercise the rights described above, please submit a verifiable consumer request to us by:

Emailing us at info@vidanovabcn.com 

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access twice within a 12-month period. You must provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, and you must describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Authorized Agents

If you designate an authorized agent to make a request on your behalf, your authorized agent must provide us with your signed, written permission to submit the request on your behalf. We may deny a request from an authorized agent if we are unable to verify that the agent has your authorization. Please send authorized agent requests to info@vidanovabcn.com and include the following information:

• Authorized agent’s full name

• Authorized agent’s email address

• Consumer’s full name

• Consumer’s email address

• Consumer’s state of residence

• Attach the consumer’s signed, written authorization for the agent to act on the consumer’s behalf

• Describe the request and, if applicable, the personal information subject to the request

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. If we are unable to respond to your request, we will also explain the reasons we cannot comply with the request. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded.

CONTACT INFORMATION

VidaNova Barcelona

Email: info@vidanovabcn.com 

CHANGES TO THIS PRIVACY POLICY

We will provide you with notice of changes to the way we process your Personal Information and will obtain your consent as required by applicable law. All changes are effective immediately upon posting a notice of such changes. Your continued access to or use of the Services following the posting of changes constitutes your acknowledgment of such changes. You can see when this Privacy Policy was last updated by checking the “Last Updated” date displayed at the top of this Privacy Policy.